FAQ
Answers to the most common questions about Gluti.
General
Do I need an account?
No. You can use Gluti without signing in and browse all checked places. You only need an account to save favourites, rate places and suggest places yourself.
Does Gluti cost anything?
No, Gluti is free. In the long run there will also be extended features that cost money, so the app can fund itself over time.
Where does Gluti have places?
Most places are in Germany. There are also places in Austria and Switzerland, such as Vienna, Graz, Salzburg, Zurich, Basel and Bern, and on Mallorca, where much of the app was built while on holiday. If a place is missing, you can suggest it in the app.
Which languages is Gluti available in?
German and English. Gluti follows your device’s language; for any other language, the app shows English. You can change this in Settings under “Language”.
Does Gluti collect data about me?
Gluti does not integrate any advertising networks, does not create profiles for advertising purposes and does not use any analytics or tracking services. You’ll find more in the privacy policy.
Is Gluti a medical device?
No. Gluti is a guide for orientation and does not replace medical advice.
Places and checks
How do you check a place?
We check every place by hand before it becomes visible in the app, whether someone suggested it or we found it ourselves. We look at the information and proof such as menus or websites. If the venue explains on its website how it prepares gluten-free food, we show short quotes from it as evidence on the place page.
What do the three levels mean?
The level tells you how the kitchen works. 100% gluten-free: there is no gluten in the kitchen at all. Separate preparation: food containing gluten is cooked too, but kept apart, for example with a separate work area or a dedicated fryer. Gluten-free options: there are gluten-free dishes, but everything is prepared in the same kitchen, so traces are possible. Tapping the level on a place explains it there too. Even checked details are no guarantee. If you have coeliac disease, please still ask on site.
Why isn’t my suggested place shown right away?
To keep everything in the app reliable, especially since coeliac disease is a matter of real safety, we check every place by hand before it is published.
Do I have to provide proof when I suggest a place?
No, proof such as a link to the menu or a photo is optional, but it helps us check the place faster and more reliably.
Can I rate a place that’s already listed?
Yes. On the place page, answer: “Would you eat gluten-free here again?” Then you can pick what was good, such as “Staff know about coeliac disease”, and what was gluten-free, such as pizza or cake. Others see how many would come back and what you can get gluten-free there. Your first rating of a place earns 1 point.
Points and levels
How do I earn points?
You get 3 points right away for suggesting a new place, whatever the check decides. If the place is approved and published, you get 7 more. That makes 10 points for a place that makes it into the app. Each photo approved in the check earns 1 point, up to 10 per place. Your first rating of a place earns 1 point, up to 10 a day. A profile picture earns you 5 points once. Points are credited automatically; you don’t need to do anything else.
What can I use my points for?
Your points take you through six levels, from “Explorer” to “Gluti Legend”. You can see your level in your profile under “Points”. From level 3 on, your suggestions are checked first. Every place is still checked: because of coeliac disease, nothing goes online unchecked.
Still have questions?
Write to us. We reply personally and add common questions here.