Terms of use

1. Scope and provider

These terms apply to the use of the Gluti app (iOS and Android) and the website gluti.app. The provider is the person named in the legal notice.

By using Gluti, and at the latest by registering an account, you agree to these terms.

2. What Gluti offers

Gluti is a directory of restaurants, cafés, bakeries and other places with gluten-free options. Every place has a gluten-free level that describes how the kitchen works. The Gluti team adds places, and registered users can suggest and rate places.

Using Gluti is free. There may be additional paid features later. Separate terms will apply to them, and we will inform you beforehand.

There is no entitlement to Gluti being available at all times or keeping particular features. We may develop Gluti further, change features or discontinue the service. We will inform registered users in good time before discontinuing Gluti.

3. Guidance, no guarantee

Gluti is a guide for orientation and not a medical device. The information comes from community suggestions and the Gluti team and is checked, but it can be wrong or out of date. Only the venue itself knows whether a dish is prepared gluten-free and without cross-contamination. If in doubt, always ask the staff.

Names, addresses, opening hours, ratings and photos of places come from Google. We do not guarantee their accuracy.

4. Account

You need an account for favourites, ratings and suggestions. You must be at least 16 years old or have your parents’ consent.

Keep your login details secret and choose a display name that doesn’t insult anyone and doesn’t suggest that you are someone else or speak for Gluti or a venue.

You can delete your account in the app at any time.

5. Your contributions

When you suggest or rate places or upload photos, you provide information that is correct to the best of your knowledge, from your own experience or from sources you name. Don’t rate places you are involved in yourself. You may suggest your own venue.

With every photo you upload, you confirm that you hold the necessary rights to it, most simply because you took it yourself, and that no people can be recognised in it. Don’t upload content that is unlawful, insults others or infringes their rights.

You grant us the simple, free right to store your contributions, use them for the review and show them in Gluti where they are meant to be published (such as an accepted place or a rating). Only the Gluti team sees photos used only as proof and your reasoning. Published places and ratings remain after you delete your account, without any link to you.

For photos you upload for a place, you grant us the simple, free right, unlimited in time and territory, to show them in Gluti, that is in the app and on gluti.app, and to scale them down and show them cropped for this purpose. This right continues after you delete your account. The photo is then shown without any link to you.

6. Review and moderation

The Gluti team reviews every suggested place before it appears. We check the level, your reasoning and proof and may correct the level or reject the suggestion. The same applies to photos: a photo only appears once the Gluti team has approved it, and it may also serve only as proof. There is no entitlement to approval. Reviews are done by people, not automated systems.

If information is no longer correct, anyone can report the place via “Report a problem”. You can tell us about illegal content, including individual photos, even without an account, via “Report illegal content” or “Report photo” in the app or by email. We handle reports promptly and carefully.

If a contribution breaches these terms or the law, we may reject, edit or remove it. For repeated or serious breaches we may temporarily suspend or delete an account. We inform the person affected of such measures and the reasons, as far as we can reach them.

If you disagree with a decision, write to us at hey@gluti.app and we will look at it again. Your right to go to court remains unaffected.

7. Points and levels

Points and levels show your contribution to the community. They have no monetary value, cannot be transferred and may be adjusted, for example if the rules change or points were gained through misuse.

8. Fair use

Don’t use Gluti to scrape content automatically, disrupt the system or bypass security measures, or for advertising or spam.

9. Liability

We are liable without limitation for intent and gross negligence and for injury to life, body or health. For slight negligence we are only liable for breaches of essential obligations, limited to foreseeable damage. Venues are responsible for their own information and food.

10. Changes to these terms

We may adapt these terms, for example for new features or changes in the law. We will inform registered users of material changes in advance in the app or by email.

11. Law and language

German law applies. If you are a consumer, the mandatory consumer protection rules of the country you live in remain unaffected. The German version of these terms is binding.