Support

Questions, ideas or spotted a bug? Write to us. We read every message.

You’ll find many answers in the FAQ.

Quick help

Gluti doesn’t show places near me

Gluti isn’t allowed to use your location, or location services are off. In that case the app shows you an overview. To allow location:

iPhone: Settings → Privacy & Security → Location Services → Gluti → “While Using the App”.
Android: Settings → Apps → Gluti → Permissions → Location → “Allow only while using the app”.

Without location, you can also set your town in “Discover”.

I forgot my password

Tap “Forgot your password?” when signing in. You’ll get an email with a link to set a new password. If no email arrives, check your spam folder.

Information about a place is wrong

Open the place in the app and tap “Report a problem”. Choose a reason and briefly describe what’s wrong. Your report doesn’t change anything right away. We’ll check it.

Delete account

How to delete your account is explained on the page Delete account.